How Our Dedicated Support Contributed to Zammans' Growth and Profitability

  • Zammans
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The Brief

  • Zammans is an innovative holiday home booking platform transforming the way travelers discover and manage their accommodations. With just a few clicks, users can explore a diverse range of holiday homes tailored to their preferences and budget. Users can filter search by location, amenities, price range, and more to discover the perfect getaway for their next adventure.
Mobile Screen

The Challenge

  • Users reported difficulties in navigating the app that decreased engagement. The app lacked personalized recommendations and tailored experiences, resulting in missed opportunities to enhance user satisfaction. It also faced challenges in providing timely support and resolving customer issues.
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The Solution

  • To tackle these challenges and streamline daily operations and functionality, MindInventory team implemented the following solutions:

UX Enhancements

Our team conducted research to identify performance bottlenecks. Based on research, they revamped its app interface, simplified navigation, and improved accessibility. They added key features, including search filters, property details, and booking process, and enabled personalized recommendations tailored to each user's interests and past bookings. They adopted a responsive design approach to ensure seamless user experience across various devices, such as smartphones, tablets, and desktops.

Support & Maintenance

We optimized performance, upgraded the app, resolved technical issues, fixed bugs, and incorporated a ticketing system to streamline issue resolution. Our developers used proactive monitoring tools to identify and resolve technical errors before they trouble users while booking homes. The MindInventory team also provided dedicated support, addressed user queries, and helped them with technical difficulties.

The Impact

  • With our help, Zammans improved user experience and established a dedicated support system. The venture successfully addressed user pain points, improved satisfaction, and achieved sustained growth in a competitive market.

User Enquiries Monthly


Spike in Revenues


Rating Online

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